The XS 820 Mono and XS 825 Stereo Wired Headset Bundle is the ultimate solution for training, coaching, monitoring, and onboarding in professional environments. Designed for seamless integration with popular desk phones, this bundle offers the flexibility and features needed for effective real-time training.
The XS 820 Mono Headset provides focused, single-ear audio for users who need to stay aware of their surroundings while on calls. In contrast, the XS 825 Stereo Headset delivers immersive two-ear sound, ideal for environments requiring complete concentration. Both headsets are compatible with major desk phone brands, including Yealink, Avaya, Polycom, Cisco, Mitel, Nortel, and more, thanks to the included universal adapter.
Each bundle features a Y-Training Splitter Cord with Mute Function, allowing two users to listen to the same call while only one can speak. This is perfect for real-time coaching and monitoring without interrupting customer interactions. The Telephone Interface Intelli Cord further enhances audio clarity, ensuring smooth communication between users and clients.
Whether you prefer mono or stereo, this all-in-one training solution includes everything you need to get started in minutes. Compatible with RJ-9/RJ22 headset ports, the bundle is designed to optimize audio settings for clear, professional-quality calls, ensuring a superior experience for trainers and agents alike XS 820 Mono and XS 825 Stereo Wired Headsets, Y-Training Splitter Cord with Mute Function, and Telephone Interface Intelli Cord for complete training and coaching needs Mono and Stereo Options: XS 820 Mono Headset allows situational awareness, while XS 825 Stereo Headset provides immersive sound for focus in busy environments Real-Time Coaching: Y-Training Splitter Cord enables two users to listen simultaneously, allowing trainers to coach and monitor agents in real-time without disrupting calls Flexible Use Cases: Ideal for customer service teams, call centers, and remote training sessions, ensuring a productive and professional workspace Compatible with VoIP Systems: Works seamlessly with softphones and VoIP-enabled desk phones for flexible communication options